I'm new to Mediacom. I have Medicacom's RCA phone/internet modem for my phone/internet package. I'm trying to get out from under the Mediacom rental fees.
Tech support has been very nice to work with both here in Gulf Breeze and in the Philippines. However all attempts to provision my ARRIS phone side of the ARRIS modem has failed. I got as far as a blinking green light, but no dial tone.
Talking to various support people, I've gleaned that there is a specific firmware "fix" introduced to this model by Mediacom.
I'm a bit confused reading the topic board. One support person here stated that if one uses their own internet modem then the phone modem will be supplied by Medicacom gratis.
Now I'm wondering, since the internet works with my Arris, can I use that for the internet and reduce my rental costs?
Is there a way to get the firmware fix so my ARRIS phone side will work.