Author Topic: Home Network Manager  (Read 3541 times)

Offline MedRk12

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Home Network Manager
« on: August 04, 2012, 03:26:33 PM »
Can not get into the Home Network Manager. I e-mailed Customer Support for help and got - If you have forgotten you password to log onto the Clear Access manager you will need to go to click the link ?Forgot your password??

But that link does get you to CLearVision but there is no Forgot your Password link. I use to get in by my mediacom e-mail address and password you guys setup when you installed the Internet but the ClearVision does not take them.

If a separate user and password was setup, I do not remember doing so and if so how do I find out what it is?

I ttied to attach a screen print to show that the Forgot is not there but your Attach could not do it.


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Re: Home Network Manager
« Reply #1 on: August 04, 2012, 03:36:54 PM »

I will be happy to look into this issue for you. Can you send me a message with your account or phone number, as well as the email address in which you are trying to login to the Network Manager?