I got this lovely little message on my browser today...
"We are writing to inform you about changes Mediacom is making to its Internet terms of service. Although these changes won?t affect the way about 98% of our customers use the Internet or how much the service costs, we want you to understand the changes and tell you how to see if they will affect you.
Effective 9/18/2013 0:00, your monthly data usage allowance will be 150GB. The changes will only affect you if you use more than 150GB during your monthly billing cycle. Mediacom's Always Faster Internet customers' median monthly data usage is currently under 14 GB per month. You can easily check to see how much data you have used by going to http://mediacomtoday.com/usagemeter
. Your login credentials are your Mediacom email address and password. If you use less than 150GB, these changes won?t affect you unless you increase your usage.
For your convenience, we will notify you if you are approaching your usage allowance at 75%, 85% and 95% and when you have exceeded it. If you exceed your allowance during a monthly billing cycle, you will automatically be billed for additional above-allowance usage in 50 GB blocks at $10 per block.
You can control the amount of data you use by how you use your service. The amount of data you use is largely impacted by your online activities, not just the amount of time you spend online. For example, you could spend hours on FacebookŪ, checking e-mails, or surfing the Web, and use less than 1 GB of data. On the other hand, you could spend 30 minutes downloading a movie and use 2 GB. Put simply, it's what you do with the Internet that affects your usage, not the time you spend on it.
If you want to have a higher data allowance, the Mediacom Online service plans are now scaled for various levels of use, ranging from lower cost options with slower speeds and smaller data usage allowances (e.g., 150 GB) for the light users of the Internet, to premium service levels with very fast speeds and data usage allowances of 350 GB and 999 GB.
If you want to change your level of service, if you are concerned about these changes or want to cancel your service, please call us at 866-746-7314 or visit us online at http://mediacomcable.com/customersupport
. By continuing to use the service, you agree to these changes.
We appreciate your business, and thank you for choosing Mediacom to be your Internet service provider."
I do not agree to this! When I signed up over a year ago, the man who was helping me get set up, told me there would be no monthly download limit. Since I signed up I've had constant issues with my internet, multiple reps come out, dozens of phone calls, and still having the same issues. Just last night I called to complain and was "told" it would be escalated. That gave me a little hope that I might begin to have reliable internet, but now a download limit? What kind of bs is that, mid contract as well? The service I've had for over a year now has been extremely unreliable. I've had enough. I can't afford to pay for a service I'm hardly recieving half of the time and defiantly won't be paying even more for service that puts a limit on how much I can use. Again, I do not agree to this change. I'm going to be looking into new ISPs.