I'm having the Mediacom Online Max service right now. When I ordered this plan, the tech said should be close to 20Mb/s download speed. But I never got even higher than 2Mb in these two months. I have no idea what is going on for my internet. I called the tech support, they told me to change a modem, I did. But the internet still stays under 2Mb. I have some results here. I been having this problem for close to two months. These two months I NEVER got the speed higher then 2Mb. Please help me out here. It's not just at night, during the day is even slower. It is not unstable, it is stable under the 1Mb/s.