I recently was required to switch my HD-DVR box with a Motorola DCX700. Upon hooking up the new box, I am unable get any mediacom channels in 1080. The previous box supported 1080, but now even channels like NBC, HBO, and ESPN (which I know are currently broadcasting in 1080) show that the signal coming from the box is 720. All the HD channels are still viewable, they just will not come through correctly. I have been trying to get to a customer service rep on the phone and continually go through the menu to the the service/repair selection and get "we indicate no service outage in your area" Has anyone else had a similar problems?