the tech indicated that while most houses and apartments are wired for three outlets, I'm only wired for ONE outlet from mediacom which is on the opposite side of the house from my cable modem. He indicated that they are only liable to get internet working to that one outlet and anything after that point is my problem. I've been having cable issues since the first tech came out and replaced a wire. I've had at least 6 of my recordings die in the middle of the show due to a "Weak Signal". I believe the Tech was out last Friday, if there was one out last night, it had no effect on my signals at all.