Author Topic: Internet speed fluctuations  (Read 3361 times)

MediacomTim

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Re: Internet speed fluctuations
« Reply #40 on: March 15, 2012, 09:50:45 PM »
For the initial tech to come out, you will need to be there. We can schedule someone and let you know when to be there. If it gets scheduled to maintenance, then you will not have to be there.

Offline Ro_man

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Re: Internet speed fluctuations
« Reply #41 on: March 15, 2012, 09:58:49 PM »
Then lemme know when your tech can come out. I have plenty of flexibility as far as time goes.... sooner the better please (goes w/o saying of course).

Thx,
 Ro

MediacomTim

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Re: Internet speed fluctuations
« Reply #42 on: March 15, 2012, 10:02:12 PM »
The soonest appointment we have is 3/19 8-12. Is that time going to be ok? We also have 1-5 available as well.

Offline Ro_man

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Re: Internet speed fluctuations
« Reply #43 on: March 15, 2012, 10:14:34 PM »
Barring a family emergency... Yes, I can be there all day long 8am-5pm on the 19th. My son might be there in my stead to let the tech in to check the house connections/modem over if necessary.

Thanks,
Ro

MediacomTim

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Re: Internet speed fluctuations
« Reply #44 on: March 15, 2012, 10:16:32 PM »
Ok, I'll schedule the trouble call for 8-12. Your son can be there, as long as he is over the age of 18. What is a good contact number for the tech to call 30 minutes prior to arrival?

Offline Ro_man

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Re: Internet speed fluctuations
« Reply #45 on: March 15, 2012, 10:19:33 PM »
He is 24 and I will attempt to IM you a number

Thanks,
Ro

MediacomTim

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Re: Internet speed fluctuations
« Reply #46 on: March 15, 2012, 10:22:08 PM »
Ok, I have scheduled the trouble call. The tech will call about 30 minutes prior to arrival. Is there anything else I can assist  you with tonight?

Offline Ro_man

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Re: Internet speed fluctuations
« Reply #47 on: March 15, 2012, 10:31:00 PM »
Unless you can make the end of my cable line spit out gold bricks I think I'm good... for now. Muahahahahahahahahahahahahahaha j/k. Talk to you again on Monday afternoon sometime. Lemme know if things change or more info is available. Otherwise I await your technician.

Thanks,
Ro

MediacomTim

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Re: Internet speed fluctuations
« Reply #48 on: March 15, 2012, 10:33:14 PM »
We definitely will. have a good night.

MediacomJames

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Re: Internet speed fluctuations
« Reply #49 on: March 19, 2012, 11:39:48 PM »
I show that the trouble call was completed.  How is the service running now?

Offline Ro_man

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Re: Internet speed fluctuations
« Reply #50 on: March 22, 2012, 08:53:59 PM »
After a couple of days of testing things are running wonderfully. Thanks guys :D

Peace out,
Ro

MediacomJames

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Re: Internet speed fluctuations
« Reply #51 on: March 22, 2012, 09:04:29 PM »
No problem, glad it's working!