For a week I am trying to make cablecard work with my HDhomerun (HDHR3-CC Prime) without success. It is not exactly correct: card is activated/paired and I can see unencrypted channels, but not encrypted ones. WMC does not detect encrypted channels and HDhomerun QuickTV gives blank screen on encrypted channels. I have subscription and after reconnecting homerun box back to Mediacom cable box: I can see all subscribed encrypted channels, including HBO on Mediacom box.
Hdhomerun (Silicondust) team tried to troubleshoot, below is their response:
The logs show that the CableCARD is not reporting a subscription status for any of the channels. This means that it is in a 'stuck' state. Contact the cable provider and have them send a 'cold hit' or 'cold init', which should unstick the card and allow it to work. Depending on the cable provider and what level of access they give to their reps, this may require a second-tier tech or supervisor to perform.
Contacting with Mediacom?s second-tier technicians gave no results: they suggested technician to come on-site. But for every technician visit I need wait about a week (no local office in San Diego). And I am not sure that their visit will help: last time when they brought this M-cable card they couldn?t even understand what is HDhomerun box is!
From WindowsMediaCenter I am getting: Cablecard status: wait to start.
Could you help start it remotely?