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Topics - colossus972

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Internet Support / Uploading videos causing extremely high latency
« on: October 25, 2012, 10:03:57 PM »
When I upload videos to youtube it causes my ping times to be around 2000ms and the uploads(100M) take an hour. Please help.

Email Support / (Resolved) Mediacom Mail Server Black Listing
« on: October 25, 2012, 04:02:51 PM »
I am unable to consistently send/receive mediacom email. It appears that two of Mediacom email servers may be black listed. shows that any mail from and is black listed. This might explain why it appears so random. Please escalate accordingly.

Internet Support / High Ping Times 2100+ in Geneseo IL
« on: July 31, 2012, 08:37:18 PM »
I can barely browse the net. I definetely cannot game. I have reset modem/router and tried direct connect. My ping times to known sites like etc produce high ping times over 2100ms.  Tracert reveals that the hop at is where the trouble begins. Please help

Internet Support / Internet Connection Performance
« on: January 22, 2012, 11:44:47 AM »
I am seeing high ping times and timeouts. This is causing poor video\gaming\work performance. This problem appears to have started within the last few days. I was hoping mediacom would have resolved it by now..but I guess I need to report it. I live in Geneseo IL 61254. I have restarted the router and the modem. I will attach a screenshot of the modem signal info....and here is a sample ping:

Pinging [] with 32 bytes of data:
Reply from bytes=32 time=82ms TTL=49
Request timed out.
Reply from bytes=32 time=168ms TTL=47
Reply from bytes=32 time=325ms TTL=49
Reply from bytes=32 time=173ms TTL=49
Reply from bytes=32 time=92ms TTL=47
Request timed out.
Reply from bytes=32 time=581ms TTL=49
Reply from bytes=32 time=639ms TTL=49
Reply from bytes=32 time=719ms TTL=49
Request timed out.
Reply from bytes=32 time=406ms TTL=49
Reply from bytes=32 time=118ms TTL=47
Reply from bytes=32 time=306ms TTL=49
Request timed out.
Reply from bytes=32 time=201ms TTL=49
Reply from bytes=32 time=389ms TTL=47
Reply from bytes=32 time=374ms TTL=49
Reply from bytes=32 time=174ms TTL=47
Reply from bytes=32 time=114ms TTL=49
Reply from bytes=32 time=382ms TTL=47
Reply from bytes=32 time=450ms TTL=47
Reply from bytes=32 time=568ms TTL=49
Reply from bytes=32 time=387ms TTL=49
Reply from bytes=32 time=166ms TTL=47
Reply from bytes=32 time=211ms TTL=49
Reply from bytes=32 time=257ms TTL=49
Reply from bytes=32 time=110ms TTL=47
Reply from bytes=32 time=68ms TTL=49
Reply from bytes=32 time=82ms TTL=47
Reply from bytes=32 time=87ms TTL=49
Reply from bytes=32 time=92ms TTL=49
Reply from bytes=32 time=64ms TTL=47
Reply from bytes=32 time=62ms TTL=49
Reply from bytes=32 time=101ms TTL=47
Reply from bytes=32 time=242ms TTL=47
Reply from bytes=32 time=299ms TTL=49
Reply from bytes=32 time=295ms TTL=47
Reply from bytes=32 time=160ms TTL=49
Reply from bytes=32 time=149ms TTL=47
Request timed out.
Reply from bytes=32 time=122ms TTL=49
Reply from bytes=32 time=238ms TTL=49
Reply from bytes=32 time=360ms TTL=47
Reply from bytes=32 time=294ms TTL=49
Reply from bytes=32 time=106ms TTL=47
Reply from bytes=32 time=141ms TTL=49
Request timed out.
Reply from bytes=32 time=185ms TTL=47
Reply from bytes=32 time=230ms TTL=49
Reply from bytes=32 time=69ms TTL=49
Reply from bytes=32 time=81ms TTL=49
Reply from bytes=32 time=135ms TTL=47
Request timed out.
Request timed out.
Request timed out.
Reply from bytes=32 time=106ms TTL=49
Reply from bytes=32 time=397ms TTL=47
Reply from bytes=32 time=309ms TTL=47
Reply from bytes=32 time=280ms TTL=47
Reply from bytes=32 time=394ms TTL=49
Reply from bytes=32 time=517ms TTL=49
Reply from bytes=32 time=583ms TTL=47
Reply from bytes=32 time=405ms TTL=49
Reply from bytes=32 time=237ms TTL=49
Reply from bytes=32 time=111ms TTL=49
Reply from bytes=32 time=67ms TTL=49
Request timed out.
Reply from bytes=32 time=124ms TTL=49
Reply from bytes=32 time=232ms TTL=49
Reply from bytes=32 time=290ms TTL=47

Ping statistics for
    Packets: Sent = 71, Received = 61, Lost = 10 (14% loss),
Approximate round trip times in milli-seconds:
    Minimum = 62ms, Maximum = 719ms, Average = 247ms

Cable Support / Channel 708 Shows To Be Announced...
« on: October 26, 2011, 04:06:35 PM »
Any status on this?

Cable Support / S0a00 on HD Channel 712
« on: September 14, 2011, 09:21:20 AM »
All other channels are working...I have reset the box. It has been this way since we installed it a month ago

General Support / who is in charge
« on: May 24, 2011, 01:01:35 PM »
I want to speak to a manager.....not a supervisor......a manager.

General Support / Mediacom Does Not Care-Terrible Service
« on: May 23, 2011, 02:54:22 PM »
I would lose the service in a heartbeat if there were any other option. I am sick of the yearly promotional lunacy they make me go through. Why can't I simply have a reasonably priced bill? Instead the bill shoots up to $200+ and I have to call for the promotion. That is just the start. Mediacom wants me to pay(basically a car payment) each month for what? I bet I have called 10 times over the past year. The same old song and dance....we will send someone between 8-12 or whatever. I lose money everytime I have to wait for these fools to show up. Just give me a spefic time. The last time I asked them to call my cell so I could get there asap. Did that happen. Nope they called the house, left no number, and closed the ticket....Jeez!The last two techicians did the same thing anyway. Replaced the ends on the cables on everything in house. What, the first time was not good enough.  My second box freaks out once a week and I have to power it off. So what did I do....I bought a Tivo...called Mediacom on the weekend. They told me I need a multistream card....just go to the main office and they will give me on. No biggie...RIIIIIGGGGHHHT. I take of work to go and get this card. Drive past 3 trucks in the parking lot....Guess what...... they can't just hand me one. I have to have a tech come the house. WTF!!!!!!This is just not people need to be treated. These rapists take our money and give nothing but lies, deception, and terrible service. The day an alternative is available I am done with this jackassery. I will take my ball and go play eslewhere...Until then heres hoping that the CEO gets a flat tire, misses his kids ballgame, forgets to his anniversary, and catches a cold!!!!!!!!

Internet Support / Speed Issue Location
« on: December 28, 2010, 09:52:12 PM »
.6 download
1.2 upload

Geneseo, IL

Internet Support / Re: Slow Internet Connection at Night
« on: December 28, 2010, 09:47:27 PM »
Customer support.....please look at the amount of slow complaints. I live in Geneseo IL and having the same inconsistent speed issues as alot of other people. This appears to be a larger problem than at our homes.  How about recognizing the speed issue and posting a sticky thread with a status?

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