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Topics - cjb

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Internet Support / internet drops and slow when working
« on: January 07, 2014, 07:41:51 PM »
Internet dropping. Problem started several days ago but was manageable, now I can't manage to even get to a speed test.
Modem downstream shows snr of 23db and power level of 7db. Upstream power level is 42db

Internet Support / Slow internet with drops
« on: September 05, 2012, 08:40:29 PM »
been having a problem with my internet dropping multiple times during a session.  talked to someone on the phone and we believe it was traced out to the main coming into my house.
there was supposed to be someone scheduled to check the signal at the pole, but i don't know when this will happen.  The job # is 892511 if you could let me know the scheduled date I'd appreciate it.


Internet Support / Slow Speeds in MS
« on: January 17, 2012, 06:22:57 PM »
I'm in Waveland, Ms and just had my cable reconnected.

Seems like the download/upload speeds are a lot slower than they were the last time I was a customer.

Is there something we can do without sending someone to the house in order to remedy the problem.


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