« on: October 03, 2011, 12:24:23 PM »
Wow - found a topic site! I have had Mediacom for several years now. I am having such major problems with getting anyone at Mediacom to help me resolve the internet issue I'm experiencing. I'm paying for a service that is not being met. My internet is consistently being 'dropped off' or very slow. I am a gamer, playing online MMO's and boy does that interfere with play - as well as doing business etc on my internet. I dont have the time to keep calling and having no resolvement of this issue. After researching, it seems to be a consistent problem with the speeds on the mediacom internet - regardless of which level people are subscribed to. I pay for the fastest service - with very very poor results. I have been patient and courteous - without results. I have had several techs out - I have had two 'scheduled appointments' for techs - that were no-shows - who reports they called several times and no one was home - which I was and my phone is in working order. I'm not stupid - Mediacom is dropping the ball! I'm so frustrated right now. I'm looking for answers here - so if anyone has any inputs - please share. I really dont want to change my service provider - but wow - I'm getting tired of this.