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Topics - comanche1313

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Internet Support / Slow speeds
« on: January 06, 2016, 10:21:17 PM »
Why is it every winter and the ground is wet I have slow speeds. Any time I have reported this nothing gets done. Right now I am paying for 100mb and getting 1.2 right now. Up load sowers are fine but download is terrible. It has to be the cable in the ground from the pole to the house. Once it dries out it is fine.

Internet Support / News Groups
« on: September 13, 2015, 10:19:01 PM »
I signed up for supernews this evening and now the site is down when I use mediacom to access. Do you guys block these services?

Internet Support / Modem keeps restarting
« on: June 28, 2015, 09:15:57 AM »
ever sense we had heavy rain Saturday my modem just keeps restarting.

Internet Support / new modem setup
« on: March 15, 2015, 12:06:42 PM »
I bought a new modem. How do I get it configured?

Internet Support / Mediacom search
« on: March 03, 2015, 08:39:27 PM »
How do I get rid of Mediacom search that had taken over?

Internet Support / down again
« on: February 17, 2015, 06:24:25 PM »
This is starting get stupid. You guys call to let me know they did work my area to improve problems. Now the problem is I'm connected all green lights on but can not connect to any site.

Internet Support / up and down
« on: February 04, 2015, 10:10:17 AM »
I guess we just need to cancel my service beings that it isn't going to stay up more the five minutes at a time.

Internet Support / establish time of day
« on: December 20, 2014, 01:45:02 PM »
This problem is back. Any idea when it will be fixed?

Internet Support / modem restarting
« on: August 19, 2014, 09:04:58 PM »
Just about had it with the disconnects and then the modems hangs at establish time if day. This is the second or third time I have reported this. Either fix it or disconnect my service.

Internet Support / Establish Time of DayIn Progress
« on: July 15, 2014, 07:53:09 PM »
My modem keeps restarting a lot lately and it always seems to hang at Establish Time of Day. Any idea why it would do that?

Internet Support / internet down in Huntsville alabama
« on: May 15, 2014, 04:36:26 PM »
Any idea what is going on? It has been very Slow all day and now the online light is flashing.

Internet Support / Slow speed
« on: January 31, 2014, 07:07:16 PM »
Can we check to see what's happening. When it gets really cold or rains a lot I get very slow speeds. I am wondering if it is the cable that is in th ground from the pole to the house.

Internet Support / Question
« on: January 22, 2014, 06:36:25 AM »
I noticed on your site that it has current customers can get Prime Plus Internet for 14.95 a month for one year. it also has 350 Gigabytes per monthly billing period. Am I able to do this?

Internet Support / huntsville al
« on: July 12, 2013, 09:45:55 PM »
Are we having issues in Huntsville? For the last two days my connection keeps going out or at least my modern keeps saying it is off line. Please advise!

Internet Support / internet down
« on: February 13, 2013, 04:16:09 AM »
I have rebooted everything however i still can not connect. Modem on gets to the send and the light just flashes. Any suggestions?

Billing Support / Late Fee
« on: October 20, 2012, 09:27:29 AM »
Back on Oct 2nd I made a payment online for 38.34 A couple of weeks later I notice the payment had not cleared my bank. I go back in and look to see if I had I missed it but it said my balance was zero. I get a bill today charging me a late fee and said i had not made a payment. Please advise!

General Support / repeat calls
« on: August 02, 2012, 09:16:53 PM »
Why are you guys calling my house 4 and 5 times a day? What is it you want. Heres a concept for you leave a dang message!

Internet Support / Slow Speeds in Huntsville
« on: April 16, 2012, 07:57:50 PM »
The one night we decide to site down and watch a movie and these are the dang speeds we are getting!!!

thats close to 12mb right!

Internet Support / Slow Speeds in Huntsville
« on: February 14, 2012, 09:37:04 PM »
Can you guys check my line. It has been running great for the last few months. Now the last 3 days it has been up and down with the speeds.

Billing Support / Paid Bill
« on: January 27, 2012, 07:26:16 AM »
I made a payment on my account several days ago but it still shows I have a balance? Please advise!

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